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Terms
First shipments to accounts are COD or c/c. Net terms will be accepted only
after credit approval. Return checks will be charged a $25.00 fee. A finance
charge of 1.5% per month (18% annum) is applied to all past due accounts.
Claims
& Returns
All returns and claims of defects or shortages must be made within 14
days or receipt of goods and must be pre-authorized by phone. Returns
without an RA# will be refused. We will pay freight charges on returned,
defective items and replace them or credit your account. Returns for reasons
other than defects will be credited upon inspection of goods less a 20%
restocking fee and all shipping and handling charges.
Cancellations
We will not accept cancellations on ASAP and As Ready orders. Orders placed
ahead of season must be cancelled at least 30 days prior to shipping date.
Refused orders and late cancellations will be charged 20% restocking fee
in addition to all shipping and handling charges.
Pack
& Hold
If you postpone your order for more than 2 weeks beyond the original ship
date, we require a 20% non-refundable pack and hold deposit. This deposit
will be applied as a payment upon shipment of goods. We will hold the
order for up to 4 weeks, after which time the merchandise will be returned
to stock and the pack and hold deposit will be applied towards the restocking
fee.
Minimums
There is $500.00 minimum on opening orders and no minimum on follow-up
or reorders.
We
at Sense Inc. appreciate your business and want your experience with us to
be a positive one. If you have any questions, comments or concerns, please
don’t hesitate to contact Kathy Mahone at 505-988-5534 or
email Kathy@senseclothing.com
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